What personal data we collect and how

Personal data, or personal information, means any information about an individual from which that person can be identified.

Personal data we collect directly.We collect personal data from you when you provide it to us directly and through your use of the Site, including:

Registration and profile information, such as information you provide to us when you use our Site e.g. your name, contact details, gender, and any information which you add to your account profile. For example, we may allow you to provide additional (voluntary) information, such as your body type, skin type, hair type, hair condition, training regime, performance goals, height and weight.
Transaction and billing information, if you make any purchases from us or using our Site e.g. credit/debit card details and delivery and shipping information.
Records of your communications and interactions with us, such as whenyou email, call, or otherwisecontact us, we collect and maintain a record of your contact details, communications and our responses. We also maintain records of communications and information that you post in chat sessions, forums and in other areas of the Site, and on our social media channels.

Personal data collected automatically. We automatically collect personal data related to your use of our Site and interactions with us and others, e.g. using cookies and pixel tags, as well as information we derive about you and your use of the Site. This includes:

Device and browsing information. We use cookies, log files, pixel tags and other tracking technologies to automatically collect information when users access or use our Site. This can include IP address, general location information, domain name, page views, a date/time stamp, browser type, device type, device ID, Internet service provider, referring and exiting URLs, operating system, language, clickstream data, and similar device and usage information.